Tuesday 07 April 2020

M16: Strategic Planning and Management of the Knowledge Hubs

The main aim of the workshop is to increase the skills of participants in strategic, managerial and technical aspects of Knowledge Hub management, as well as exchange experiences and the know-how. This workshop will provide an interactive training in Knowledge Hub management and aims to increase theoretical and practical knowledge needed to achieve short term and long term objectives of a Knowledge Hub.

The workshop consists of brief lectures, while the substantial time will be spent on skill-building, interactive sessions where participants will be encouraged to exchange views and develop tools which will enable achievement of the organizational targets.

The objectives to be achieved during the workshop are:

  • To understand the importance of different aspects of Knowledge Hub management
  • To divide the tasks related to Knowledge Hub management on strategic, managerial and technical, in order to understand their influence on the overall performance
  • To enable the participants to prioritise between different tasks in order to sustain both technical excellence and the financial sustainability of the Knowledge Hub
  • To understand the difference between reactive and proactive activities and maintain the balance between the two in daily work
  • To write up Plans for the Evaluation of Outcomes of the Knowledge Hubs in order to have a tool for measuring the results against the objectives

Target audience

Managers and other staff of the Knowledge Hubs in WHO EURO, EMRO and AFRO Regions

Group work

One of the key work areas of each Knowledge Hub is to facilitate the rapid increase in capacity in various HIV programmatic areas by providing direct technical assistance and development and provision of training courses.

The group will focus on the development of the Plans for the Evaluation of Outcomes of the work of each Knowledge Hub.

The assessment of the work of a Knowledge Hub is challenging as it is focused on evaluation of capacity building activities, which mainly consist of trainings and provision of technical assistance, and these should be further translated into local ability to achieve and sustain quality and coverage with various services. Current evaluation frameworks used to measure successes of HIV programmes do not sufficiently capture the capacity building activities. Currently, most efforts to evaluate capacity building engagements focus on measuring outputs. Evaluation of outputs is based, for example, on describing the number of courses held, professionals trained and technical assistance activities delivered.
Assessing outcomes is more challenging due to the need to measure translation of knowledge and resources provided during training and technical assistance into practice.

As development of capacity in the health sector relate to changing systems, organisational, and human resources, the outcome evaluation of the Knowledge Hub is essentially focused on the extent to which building capacities of human resources translated into performance of the health care system.

The outcome of the workshop

The final product of the workshop will be the Plans for the Evaluation of Outcomes of each Knowledge Hub. Participants will present these outcome evaluation plans on the last days of the workshop.


The course takes place in five days.


Global Health Sciences, University of California, San Francisco, USA

Download the Programme:

Programme - Strategic Planning and Management of the Knowledge Hubs.doc

Created by hrvo.je.